Field-service & engineering operations

A field-service operations platform

One platform for job requests, assignments, attendance, expenses, and feedback — from the office to the field.

Services

Custom Software Development
Web & Mobile App Development

Platforms

Web portal
Mobile app (Flutter)

Stack

Python
Django
DRF
PostgreSQL
React
Flutter
Celery

The challenge

The problem we set out to solve

Field-service teams tracked job requests, assignments, attendance, and expenses on paper or across disconnected tools.
Managers had no real-time visibility into who was working where, or the status of a job.
Manual expense submission and approval was slow and error-prone.
Proof of work and attendance was hard to verify after the fact.

Our approach

How we solved it

We digitized the entire workflow behind one secure API: managers run operations from a web portal while engineers work from a dedicated Flutter app.

Asynchronous workers (Celery) handle instant assignment notifications, approvals, and report generation so the field and office stay in sync in real time.

What it does

Key capabilities

Service-request management, tracked from logging to completion
Job assignment with instant notifications to engineers and teams
Mobile attendance — check-in/out at the job site
Digital expense submission, review, and approval
Job-evidence upload (photos and documents) from the field
Customer, location, and contact records
Post-job customer feedback collection
Real-time dashboards and reporting for managers and admins

Impact

What it delivers

Replaced paperwork and disconnected tools with one digital workflow.
Gave managers real-time visibility from the office to the field.
Made attendance, expenses, and proof-of-work auditable.

Tell us what you're building.

A senior engineer reads every enquiry and replies within one business day. Book a call or write to us. NDA first if you prefer.

Book a call info@appnetis.com